November 2009

$ 5.00

FEATURES
THE SPIRIT OF GIVING: How to attract and reward customers
with special offers
by Chris Ryan

TRACING TEA: Following the Silk Road
by Sophie Ibbotson & Max Lovell-Hoare

COMMUNITY FEED: Cafés get local by sourcing regional ingredients
by Kristine Hansen


DEPARTMENTS

CAFÉ FINANCE: Successful budgeting and financial strategy
by Chris Legler

NINE BARS: how to reach pour-over perfection
by Dan Leif

ROASTERS REALM: Polishing the diamond
by Rafael Aguiar Batiz

THE WHOLE LEAF: the new language of tea
by Jane Pettigrew

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